en	Master the vocabulary used in the Mapotempo Web route planning and optimization software: ASP, geocoding, zoning, SaaS software

en	Glossary

en	Subscription

en	Refers to the granting of non-exclusive, named, personal and temporary user rights to the Software Solutions hosted by the Service Provider.

en	Services subscription

en	A subscription must be taken out to benefit from Mapotempo services. The cost of that subscription is related to the number of vehicles in your fleet. For more than ten vehicles, please reach out to us so you can enjoy a special rate.

en	Access

en	Services to make the Software Solutions hosted by the Service Provider accessible under optimal performance and security conditions.

en	Refresh

en	(or Refresh a webpage) allows you to view the most recent version. Simply click on the “refresh, reload or update current page” button on the browser, or the F5 key on the keyboard.

en	Home help

en	Work done by qualified personnel among families, or people who are elderly, disabled or with health problems, who are unable to accomplish certain tasks associated with daily living.

en	Online help

en	Means of presenting documentation which can be viewed over the Internet. It is used to help you use the Mapotempo web software.

en	Algorithm

en	Finite and unambiguous series of operations or instructions to solve a problem.

en	Anomaly

en	Any design and/or hosting and particularly performance failure, bug, errors which manifest themselves through operating difficulties preventing the Customer from accessing all or part of the Software Solutions.

en	Blocking anomaly

en	Anomaly that prevents the use and/or normal operation of a Software Solution and causes abnormal difficulty for the Customer.

en	API

en	Application Programming Interface

en	Routing API

en	Mapotempo module to enable route mapping.

en	API key

en	(or API key) code sent by an IT program to an API

en	Apply a new zoning

en	Once a zoning has been drawn, assignment of stops or routes to zones.

en	Stop

en	(or stop) designates any drop-off, collection or rest location. It may or may not be active. Its delivery quantity may change.

en	Unplanned stop

en	In Mapotempo, a stop/address not assigned to a route.

en	ASP

en	Application Service Provider – A Supplier of Software Solutions accessible via the Internet. This is for use of a software package where provision of the operating infrastructure (server, data storage, monitoring and backup system, helpdesk etc.) and the application (professional or personal software) is entrusted to a third party.

en	Fastest

en	Option enabling the route to be calculated to the minimum amount of time.

en	Shortest

en	Option enabling the route to be calculated to the minimum of kilometers.

en	Highway

en	Transport route with separate roadways, designed for high-speed motor vehicles, accessible via specially designed access ramps.

en	Optimization calculation

en	Optimization is a branch of mathematics and IT whose disciplines involve looking to analytically or digitally model, analyze, and solve problems, finding the solution(s) that meet a quantitative objective but also abide by possible constraints. In Mapotempo, an algorithm solves a range of problems associated with constraints such as distance, traffic, time windows, quantities to deliver, number of stops and stop times.

en	Routing engine

en	Program enabling the optimum route between point A and point B to be determined according to various criteria (speed, cost etc.).

en	Vehicle capacity

en	Vehicle capacity In Mapotempo, vehicle capacities are defined one the deliverable units and their quantities have been determined.

en	Fuel

en	Fuel powering an internal combustion engine. The engine converts chemical energy from the fuel into mechanical energy. In the Mapotempo web application, fuel consumption can be calculated if you include your vehicle’s fuel consumption in liters per 100 km.

en	Mapping

en	Production and study of geographical and geological maps.

en	Digital mapping

en	All types of cartographic techniques using an automatic information processing system, including a computer and usually specialized peripherals. Mapotempo is based on the OpenStreetMap open mapping. Data are constantly updated free of charge by a committed community of contributors. Data are checked using aerial imagery, GPS receivers and traditional land maps.

en	In economic terms, any person or entity who takes the decision to buy a good or service, either occasionally or habitually, from a supplier. On the Mapotempo web application, the term is interchangeable with “destination”. A destination may be a service recipient, a store location, a collection location, a customer etc. Destinations are associated with a vehicle to make up a route.

en	Destination planned outside delivery slots.

en	In Mapotempo, this is any destination where there stop occurs before or after the hours specified for the vehicle.

en	Barcodes

en	(or barcode) numerical or alphanumerical data presented in the form of a symbol comprising bars and spaces, the thickness of which varies according to what it represents. In Mapotempo, barcodes can be generated for each destination/stop.

en	Waste collection

en	(or waste recovery) is one of the waste management activities contributing to product end of life. Waste recovery consists in separating it from other waste before it is forwarded for final processing.

en	Vehicle skill

en	Particular capability of a vehicle, defined among tags created in the Destinations menu.

en	Urban concentration

en	Gathering of the population into towns/cities with increasing density. In Mapotempo, this is a significant issue when calculating route optimization in relation to high-traffic areas.

en	Vehicle configuration

en	Set of parameters for a fleet of vehicles. On request, several may be created; for example a “Morning” vehicles configuration and an “Afternoon” vehicles configuration.

en	Consumption

en	Use of a material or product as a source of energy. In the Mapotempo web application, consumption refers to the definition of the number of liters used by a vehicle to travel 100 km.

en	Driving side of road

en	In Mapotempo, the ability to sort stops into a logical direction of travel on roads, preventing U-turns and crossing carriageways.

en	Driver costs (DC)

en	Set of costs relating to pay, employers’ contributions and travel expenses.

en	Fixed daily cost (FDC)

en	Set of costs relating to vehicle finance and renewal, insurance, axle tax and indirect structural costs.

en	Cost per kilometer (CK)

en	Set of costs relating to fuel, tires, servicing and repairs and (sometimes) tolls.

en	Delivery slot

en	Period of time during which a service or product will be delivered to its recipient.

en	CRM

en	(acronym of “Customer Relationship Management”) a set of marketing or support arrangements or operations, the purpose being to optimize the quality of customer relations, improve loyalty and maximize turnover or profit margins for each customer. Or customer management software.

en	CSV

en	(Comma-separated values) an open IT file format in which tabular data is represented by values separated by commas.

en	Store

en	Place where a business stores stock, equipment or vehicles. In Mapotempo, a store refers to the route’s place of departure or arrival; It is possible to list more than one for emptying or filling a vehicle, or if there are multiple warehouses, for example.

en	Distance

en	Gap separating two points in space; length of space required to travel from one point to another.

en	Maximum distance

en	In Mapotempo, the longest distance that can be traveled by a vehicle. An important concept for fleets of electric vehicles, for example.

en	Distance matrix

en	In a weighted graph, a table showing the shortest distance between two vertices in a single connected section, sometimes accompanied by the route to take.

en	Datas

en	Refers to the Customer’s personal or non-personal computerized data accumulated during their use of the Software Solution provided to them and stored on the Service Provider’s servers.

en	Personal data

en	Data which, in whatever form they may be, and whether directly or indirectly, allow the identification of a natural person to which they apply, whether processed by a natural person or legal person.

en	In Mapotempo, preparation time prior to the first stop and finishing-up time after the last stop.

en	Visit duration

en	Defines the time the delivery person must spend with the recipient.

en	Route sheet annotation

en	Signing of the route sheet at each stop on that route.

en	CO2e emissions

en	CO2e emissions are all emissions into the atmosphere of carbon dioxide equivalent, meaning CO2 and other greenhouse gases. In Mapotempo, each vehicle can be configured according to its fuel consumption (petrol, diesel or LPG). This allows the CO2e emissions to be calculated for each vehicle.

en	Route header

en	Route details are available in the pane to the right of the plans page (Route plans). Above each route, there is a series of information and icons to use when working on the route.

en	User experience

en	A user manipulating a functional object or a human-machine interface obtains a result and a feeling; this is what is meant by the user experience.

en	Export

en	Extraction of data from an application with a view to re-using it elsewhere.

en	CSV export

en	Extraction of data from an application in csv format, with a view to re-using it elsewhere. CSV is a simple tabulated file to facilitate interoperability.

en	Export to GPS Pro

en	Transfer of data from a web application (here, Mapotempo) to devices in vehicles (such as GPS).

en	IT maintenance

en	Maintenance of IT workstations and servers.

en	Roadmap

en	Schedule of visits planned for a route.

en	File

en	A set of data grouped into an individual unit, independent of IT processing. In Mapotempo, you can import your customer files or export the customer database.

en	End of subscription

en	Moment at which a contract to receive services or products comes to an end.

en	Vehicle fleet

en	Motor vehicle fleet.

en	Fixed price

en	Clause in a contract which establishes a fixed price for a service. In Mapotempo, each fixed price is calculated according to the number of vehicles a customer has.

en	Basemap

en	With OpenStreetMap, a variety of map “designs” are available. By default, the MapBox Street map background is used. If you prefer, you can choose other map backgrounds.

en	Acquisition costs

en	Costs paid when acquiring a good or a service. This is in contrast to a service offer subscription.

en	Wear and tear

en	For an automotive vehicle, wear and tear refers to all costs generated by using a vehicle.

en	Delivery frequencies

en	Number of deliveries made and repetitions of them over a given period.

en	Geocoding

en	Determination of the geographical coordinates (latitude, longitude) or an address or address file. Inverse geocoding consists in finding an address that matches a set of XY coordinates.

en	Geolocation

en	Procedure enabling an object to be positioned on a plan or map using its geographical coordinates.

en	Drag-and-drop

en	Method whereby a mouse, touchpad or screen is used in a graphical interface to move something from one place to another.

en	GPX

en	(GPS eXchange Format) file format allowing the exchange of GPS coordinates.

en	Web hosting

en	Area allowing a web host to provide Internet users with websites designed and managed by third parties.

en	Out of vehicle shift time

en	In Mapotempo, this warning message can appear when a route lasts longer than the time range defined for use of the vehicle.

en	Out of time window

en	In Mapotempo, this warning message can appear when a route schedules arrival at a stop point after the scheduled time for delivery to a destination.

en	Out of capacity

en	In Mapotempo, this warning message can appear when a route includes more units for delivery than the vehicle is capable of carrying (check vehicle configuration).

en	iCal

en	(abbreviation of iCalendar) data format for calendar data exchanges.

en	Icon

en	Small pictogram representing an action, object, piece of software, file type etc. to simplify use.

en	Username

en	Refers to the Customer’s names and password enabling them to get access to their Data and the Software Solutions hosted by the Service Provider.

en	Print Screen

en	Shortcut for “Print Screen”; this key creates an image of the screen at the moment it is pressed.

en	Import

en	Loading a file into a system or database.

en	Geocoding accuracy indicator

en	System for scoring the accuracy of the match between an address and its geographical coordinates.

en	Interfacing

en	Setting up appropriate arrangements for two parts of a system to “work together”.

en	Internet

en	A worldwide set of interconnected IT or telecommunication networks, allowing users to access content via servers; each element of that network belongs to private and public organizations who operate them cooperatively, without any reciprocal guarantee of quality.

en	Inter-urban

en	Providing communication between one town/city and another. In the Mapotempo application, this designates the type of route and determines the speed of the vehicle.

en	Isochrone

en	Where the duration remains constant.

en	Isodistant

en	Where the distance remains constant.

en	Route

en	Directions to follow to get from one place to another. The term applies to any mode of transport, whether on land, sea or in the air, motorized or non-motorized.

en	KML

en	(Keyhole Markup Language – Geolocation marker based language) base on the XML format, this language is designed for managing the display of geospatial data.

en	Tag

en	Comment added to a document In the Mapotempo software, the tag enables you to label a destination or plan characteristic.

en	License

en	Permit to carry out an activity requiring prior authorization.

en	Arrival point

en	End of a journey. Place you reach to finish. The Mapotempo application looks at the vehicle store location at the end of the route.

en	Departure point

en	Start of a route. Place from which you start out. The Mapotempo application looks at the vehicle store location at the start of the route.

en	Store point

en	Place where things are stored or set down (shop, warehouse etc.). In Mapotempo, the store location refers to the departure, arrival or rest place.

en	Delivery

en	Each delivery is designated by destination. It may be a drop-off or pick-up location.

en	Delivery man

en	Person responsible for the provision or delivery of goods to customers’ homes or to businesses.

en	Client management software

en	(or CRM) a set of marketing or support arrangements or operations, the purpose being to optimize the quality of customer relations, improve loyalty and maximize turnover or profit margins for each customer.

en	Software as a Service

en	(or Software as a service (SaaS)) a commercial software operating model in which the software is installed on remote servers rather than on the user’s machine.

en	Free software

en	Software for which usage, study, modification and copying for distribution are permitted, both technically and legally. Contributors are unpaid volunteers.

en	Enterprise software

en	Software developed to meet one or more specific needs in a given organization (business, association etc.).

en	Logistics

en	Activity aimed at managing an organization’s physical flows, to provide resources to match (more or less) strictly defined requirements, all in accordance with expected economic conditions, the expected service quality level, and safety and security conditions deemed to be satisfactory.

en	Mapotempo

en	Web application (or web software, or web app) to allow planning and optimization of business routes within associations, local authorities or private companies.

en	Update

en	Action which updates or refreshes a piece of software or a service so that a new version of the software or app can be used, or to update some of the data content.

en	Navigation

en	(multimedia) moving from one piece of information to another in a web document.

en	OpenStreetMap

en	(OSM) a project aimed at creating a free world geographical database (allowing the creation of free-license maps for example), using the GPS system for field surveys and other open source data.

en	Optimization

en	Obtaining the best, improving a function, performance or use. The Mapotempo web app contains a calculation algorithm to optimize route times.

en	Route plan pannel

en	In Mapotempo, a display of routes in the form of lists of stops.

en	Global settings

en	Area where settings for information specific to the application user can be changed.

en	Vehicle configuration

en	In Mapotempo, a set of data to be included to “describe” a vehicle. This configuration is possible for each vehicle sheet.

en	No geolocation

en	In Mapotempo, this warning message can appear when a destination’s geographical position is not determined.

en	Rest

en	(or rest window) temporary suspension of an activity to allow rest. In Mapotempo, rest windows can be defined between two times or depending on location.

en	Pedestrian

en	Person traveling on foot.

en	Time slots

en	Slot defined by a start time and end time, during which actions are possible. The operation does not necessarily match the whole length of the slot.

en	Planning

en	Time-based organization of objectives in a specific field, with different resources deployed and over a specific period of time.

en	Plan (Routes plan)

en	Organization of a set of routes.

en	Schedule

en	Organization of a work plan, timetable or schedule.

en	Heavy weight

en	Road vehicle with a Gross Vehicle Weight Rating (GVWR) of over 3.5 metric tons assigned either to the transport of goods (single vehicle, articulated vehicle, road train), or the transport of persons (bus, coach, trolleybus).

en	Stop point

en	In Mapotempo, these are destination visit premises.

en	Delivery point

en	Place where the product and service must be delivered. A route includes multiple delivery points.

en	Environmental policy

en	A statement made by the establishment about its intentions and principles in respect of its environmental behavior in general, which sets a framework for its activities and establishes its environmental objectives and goals. The environmental policy is set out at the highest management level.

en	Porting meals

en	Care service organized by local authorities, businesses or associations tasked with delivering ready meals to elderly persons requiring help with their meals, whether occasionally or regularly.

en	Position manually on the map

en	Option enabling a point to be moved by drag-and-drop to another zone in the map. This enables repositioning of a stop following inaccurate geocoding, or adjustment of its position for more accurate route calculation.

en	Priority

en	The right to go before other persons, by virtue of a regulation, law etc. In Mapotempo, priority can be given to one or more visit(s) over one or more other visit(s).

en	Geocoding quality

en	Measure of the accuracy of the coordinates compared with the address supplied.

en	Quantity to deliver

en	Number of packages a delivery person must send to a place. In the Mapotempo web application, the quantity to deliver allows you to set the number of products or services to send to a place. This is to do with units; a unit might be a ready meal, a liter of used oil, a bag of rubble, a poster to drop off etc.

en	Recalculate

en	Launch the optimization calculation again or after modifications.

en	Reference

en	Depending on your enterprise software, your customers may have a reference. That reference is optional. It can be entered when a customer is created manually, or integrated into the customer list spreadsheet. It is used when data are updated so that the correct customer is found, so it must not be altered.

en	Backup

en	In IT, an operation where the data contained in an IT system are copied to somewhere safe. With Mapotempo, your data are backed up to secure servers.

en	Toll section

en	Section of the route requiring payment.

en	Sectorization

en	Division into sectors. In Mapotempo, the terms “zoning” and “zones” are used.

en	Server

en	Hardware or software IT device offering services such as web access, email, printer sharing, eCommerce etc..

en	Services

en	Refers to the set of services such as remote provision of Software Solutions hosted by the Service Provider, the processing of sent data, backing up, or the maintenance of the Software Solutions provided.

en	SMS

en	(Small Message System - Minimessage) In Mapotempo Live, SMS are sent as the delivery person sets out and as they approach the delivery location.

en	Software solutions

en	Computer programs hosted on behalf of the Service Provider and able to be run remotely by the Customer.

en	Order status

en	In Mapotempo, they designate information sent back by Mapotempo Live from the delivery person’s mobile device. The order may be: scheduled, started, finished, rejected or suspended.

en	Support

en	Technical and functional help enabling a user to understand, learn or improve their use of an application.

en	Planning time

en	Organizing a succession of actions or events over time to complete a particular objective or project within a given time.

en	Journey time

en	Calculation of the minutes or hours spent in a moving vehicle.

en	Route

en	Journey, travel of a professional nature, undertaken by an agent, civil servant, salesperson, representative etc. along a set itinerary, with the purpose of visiting a set of destinations. In Mapotempo, a set of routes constitutes a plan.

en	Locked route / Unlocked route

en	Route locking/unlocking is an option to allow one or more route(s) to be isolated or made available again.

en	Hidden route / displayed route

en	Route show/hide options allow you to view or hide one or more route(s).

en	Traffic

en	Set of vehicle movements or transports occurring over a defined period of time in a stated geographical area.

en	Datas treatment

en	In IT, a series of processes enabling information or knowledge to be derived from raw data. These processes are, for the most part, automated.

en	Unit length

en	Units of distance; km or miles.

en	Deliverable unit

en	Units of transport; these may be pieces, weights, volumes etc.

en	Urban

en	Pertaining to the town/city. In the Mapotempo application, this designates the type of route and determines the speed of the vehicle.

en	Vehicle

en	Any moving device that can be used to move persons, products or services from one point to another. Within Mapotempo, a vehicle covers all delivery points and thus, by extension, a route.

en	Light vehicle

en	Vehicle with a GVWR (Gross Vehicle Weight Rating) of less than or equal to 3.5 metric tons.

en	Cycle

en	Two-wheeled vehicle propelled by a crank system driving a wheel.

en	Multiple visits

en	In Mapotempo, the ability to visit the same destination multiple times on a single route.

en	VoIP

en	(acronym meaning Voice Over Internet Protocol) allowing voice calls over the Internet. This technology allows voice or multimedia (e.g. video) communications over the Internet (IP).

en	Zoning

en	(also Sectorization) division of a territory into zones (or sectors). In Mapotempo, zoning is used to view route sectors and thus determine how suitable routes are.

en	Geographical area

en	(or zone) fixed territorial area. In Mapotempo, one or more zones can be established within each plan.

en	Time at store

en	Popup window

en	(or popup window) a window that opens when you hover over it or click an item on a web page. It shows one or more details about the item hovered over or clicked on.

en	Pick-up and Delivery

en	Service including the collection of freight from the shipper’s premises and its delivery to the recipient’s premises. In Mapotempo Web, the Pick-up and Delivery function depends on connections which are to be created between visits. One visit must be declared as a pick-up point, and then another as a delivery point.

en	Force vehicle start time

en	Function that allows adherence to the start time entered in the vehicle configuration. With latest start, Mapotempo proposes a route start time according to workload. With earliest start, Mapotempo observes the route start time entered in the vehicle configuration.

en	Function that allows adherence to the start time entered in the vehicle configuration. With latest start, Mapotempo proposes a route start time according to workload. With earliest start, Mapotempo observes the route start time entered in the vehicle configuration.

en	Custom attribute

en	A field is the basic element of a form. A field comprises at least a title and an input field. In Mapotempo, you can create, edit and remove fields in a form. Custom fields comprise a title, a default data entry field and a description entry field.

en	Customer (term formerly used in Mapotempo - now replaced by Destination).

en	Destination

en	In economic terms, any person or entity who takes the decision to buy a good or service, either occasionally or habitually, from a supplier. On the Mapotempo web application, the term is interchangeable with “destination”. A destination may be a service recipient, a store location, a collection location, a customer etc. Destinations are associated with a vehicle to make up a route.

en	Business terms

en	Depending on the business sector, standard Customer terms, Vehicles may be dirty. Business terms are a group of fields where standard terms can be specified using words from that business sector.